Privacy Policy

Last updated: October 2026

Introduction

At Venkateshwara Auto Motors, we respect the privacy of people who visit our website and contact us about our products and services.

This Privacy Policy explains how we handle personal information collected through https://venkateshwaraauto.in/, including information provided through enquiry forms, callback requests and other website communication features.

We use this information to respond to customers, manage enquiries and support the day-to-day operations of our dealership.

Information We Collect

The information we collect depends on how you use our website and what details you choose to provide.

Information you provide

When you contact us or submit an enquiry, we may collect details such as:

  • Your name.
  • Mobile number or telephone number.
  • Email address.
  • City or preferred dealership location.
  • Vehicle details or model you are interested in.
  • Questions about vehicle sales, servicing or spare parts.
  • Any additional information you include in your message.

We use these details to understand your requirements and direct your enquiry to the appropriate team.

Information collected when you visit the website

Certain technical information may also be collected automatically, depending on the website’s configuration. This may include your browser type, device information, IP address, pages visited and information about how you use the website.

Such information may help us understand website performance, identify technical problems and maintain website security.

How We Use Your Information

We use the information collected through our website for purposes such as:

  • Responding to your enquiries and callback requests.
  • Providing information about vehicles, servicing and spare parts.
  • Connecting you with the appropriate dealership or service team.
  • Following up on a request you have submitted.
  • Improving our website and customer experience.
  • Maintaining website security and preventing spam or misuse.
  • Measuring website performance and marketing results where appropriate.
  • Maintaining business records and meeting applicable legal requirements.

We aim to use personal information only for relevant and lawful purposes.

Phone Calls and Follow-Up Messages

If you submit your phone number or email address through our website, our team may contact you to respond to your enquiry.

For example, if you ask about a commercial vehicle, we may contact you to discuss the model, availability or other details relevant to your request.

Promotional messages or marketing communications will be handled in accordance with applicable consent and communication requirements. You can ask us to stop sending promotional communications through the appropriate contact channel.

Stopping promotional messages does not necessarily stop communications required to respond to an existing enquiry or complete a transaction.

Cookies and Website Tracking

Our website may use cookies and similar technologies to help its pages function properly, remember preferences and understand how visitors use the website.

Depending on the tools installed, these technologies may also be used to measure website traffic or evaluate the performance of advertising campaigns.

The information collected depends on the tools actually used on our website.

Where required by law, we will obtain the necessary consent before using non-essential cookies or tracking technologies. You can also manage cookies through your browser settings, although disabling some cookies may affect website functionality.

When We Share Information

We do not sell personal information collected through our website as a business practice.

However, we may share relevant information where it is necessary to handle an enquiry or operate our business.

This may include:

Our dealership team: Your enquiry may be shared with the relevant sales, service, spare parts or branch team so they can respond to you.

Website and technology providers: We may use service providers for website hosting, maintenance, security, form processing, email delivery or analytics. They may access information when needed to perform their services.

Manufacturer or authorised business partners: Where necessary for a specific enquiry, service requirement, warranty matter or customer request, relevant information may be shared with the appropriate manufacturer or authorised business partner.

Legal requirements: We may disclose information when required by law or a valid request from a competent authority.

We expect information shared for these purposes to be handled appropriately and in accordance with applicable legal requirements.

Third-Party Websites

Our website may include links to other websites, such as manufacturer resources, social media pages, map services or external platforms.

Once you visit another website, its own privacy policy and practices may apply. We do not control how third-party websites collect or use your information.

Please review their privacy policies before submitting personal details on those websites.

How We Protect Your Information

We take reasonable steps to protect the information entrusted to us against unauthorised access, loss, misuse or disclosure.

These steps may include appropriate technical safeguards, access restrictions and security measures used by our website and service providers.

Although we take privacy and security seriously, no online system can be guaranteed to be completely secure.

If a personal data breach occurs, we will take the steps required under applicable law.

How Long We Keep Information

We keep personal information for as long as it is reasonably necessary to respond to enquiries, provide services, maintain business records, resolve disputes or meet legal requirements.

The period may vary depending on the type of information and the reason it was collected.

When information is no longer required, we will take appropriate steps to delete it or dispose of it securely, subject to any applicable record-retention obligations.

Your Privacy Rights

Depending on the applicable law and the circumstances, you may be entitled to request access to information about your personal data, ask for corrections, request erasure where applicable, withdraw consent or raise a grievance.

If you would like to make a privacy-related request, please contact us using the details provided below.

We may ask for reasonable information to verify your identity before processing your request. We will handle valid requests in accordance with applicable legal requirements.

Some information may need to be retained where required by law.

Children’s Privacy

Our website is intended to provide information about commercial vehicles and related dealership services.

We do not knowingly collect children’s personal data for purposes that are not permitted by applicable law. If you believe that a child has provided personal information inappropriately through our website, please contact us so that we can review the matter and take any necessary action.

Changes to This Privacy Policy

We may update this Privacy Policy when our website, business practices or legal requirements change.

The latest version will always be published on this page, along with the date of the most recent update.

If a change requires additional notice or consent under applicable law, we will take the necessary steps.

Cookies Policy

Our website may use cookies and similar technologies to ensure that pages function properly, remember user preferences, understand website traffic and measure marketing performance, depending on the tools enabled on the website. Some cookies may be provided by third-party services, such as analytics or advertising platforms. You can manage or delete cookies through your browser settings; however, disabling certain cookies may affect website functionality. Where required by applicable law, we will obtain consent before using non-essential cookies. For more information about how we handle personal information, please refer to our Privacy Policy.

Contact Us About Privacy

If you have any questions about this Privacy Policy, want to make a request regarding your personal information or wish to raise a privacy concern, please contact us.

Venkateshwara Auto Motors

Address: Plot No. 110, Near Ekashila Cold Storage, Hunter Road, Shyampet, Warangal Urban, Telangana – 506002

Phone: +91 89770 84777

Email: digital@bjrgroup.co.in

Website: https://venkateshwaraauto.in/